When you cancel your Office 365 tenancy, there are two important dates you need to know about (listed below): Expiration: Once you cancel your accounts and your tenancy, all of your accounts will remain active until the end of your billing cycle, which is the first of the two dates in the screenshot below. Data … Continue reading What happens when I cancel?
Author: Jeremy Dahl
Recover multiple (thousands) of items in OWA 2007
When a user deletes emails in their Outlook or Web client, these items typically go into their Deleted Items folder - however, if the user hard deletes (Shift-Delete) these items, or empties their trash, these emails can still be recovered out of the Dumpster. The Dumpster is basically a retention setting in Exchange that keeps … Continue reading Recover multiple (thousands) of items in OWA 2007
Turn on External sharing in Office 365
External Sharing must be enabled or configured in two places before people can start sharing sites, documents, lists or libraries. The first place is under settings in the SharePoint admin center: Under External sharing, choose the level of access you'd like to enable, and whether or not you want to have anonymous access: Now select … Continue reading Turn on External sharing in Office 365
Share a document library with external users
External user sharing Office 365 allows you to share your content with external users either at the site level, or the folder/document level, and this process is documented nicely here. Where things get tricky is if you need to share a document library or a list with external users, but not give them access to … Continue reading Share a document library with external users
Office 365 Licensing: Watch where you click!
When we cancelled our Project online pilot account, Microsoft graciously offered to waive our early termination fee - this was quite nice of them, but we had no idea we were locked in for any specific period of time. …puzzling! Looking into the license options in Office 365, you see these two options right next … Continue reading Office 365 Licensing: Watch where you click!
Office 365 Password Reset (self-service options)
Option 1: "I know my password, but want to change it" The 2010 version (wave 14) of Office 365 didn't have a self service option for end users to change their passwords, and required them to send an email to their administrators if they wanted to make a change. Thankfully, the 2013 update of Office … Continue reading Office 365 Password Reset (self-service options)
Office 365: Naming Your Tenant
When setting up your account in Office 365, it's important to consider what you want to name your tenant before you make your account live. "Tenant," you ask? If you're not familiar with this term, think of it this way: Office 365 is a multi-tenant cloud, which basically means that the one huge cloud domain … Continue reading Office 365: Naming Your Tenant
Lync 2013 Client: Switching devices during a call
The Lync 2013 client has introduced a number of changes from the 2010 client, and one of the biggest (and hardest to get used to) is the number of menus and options that are accessed by hovering, instead of having a button to click on. One feature that we’ve really missed is the ability to … Continue reading Lync 2013 Client: Switching devices during a call
Exchange Migration Errors
Recently while performing a migration from Exchange 2003 to Office 365 (wave 15), I ran into a few mailboxes that were failing the migration with the following error: The error sounds pretty straightforward, and the general recommendation on the community forums is to delete these accounts and start over. Makes sense… these are user accounts … Continue reading Exchange Migration Errors
Office 365 Email Migration Options
This is not meant to be an exhaustive, how-to post... just more of a run through of the different strategies available for migrating to Office 365 from various email platforms, and my experiences with them. 1. Exchange to Office 365 This is the smoothest method available - if you have Exchange 2007 or later,* Office … Continue reading Office 365 Email Migration Options
Master & CmdR 