Master & Cmd-R

Oops! Access to Azure Active Directory is not available

When trying to access the Azure AD admin portal from within Office 365 recently, I ran into the following error:

Now, this shouldn’t be an actual problem, as Office 365 is built on the Azure AD identity platform, and clicking on the link to the admin portal should just work properly – but then *should* is a funny word, isn’t it?

One of the suggestions I found on the web was to go to https://manage.windowsazure.com, and sign up for a trial subscription:

Well, don’t do this: (it’s not necessary!)

See, the problem comes from the fact that the Azure AD link in Office 365 still goes to the old Azure portal (manage.windowsazure.com, and account.azure.com).

Instead of going through all that mess, and signing up for an Azure trial you don’t need, simply navigate to https://portal.azure.com, and click on Azure Active Directory: (ignore this error about your dashboard not found, it doesn’t matter)

As you can see, all is right with the world!


Update: All fixed!

Microsoft has now fixed this problem, and the link to Azure AD from the Office 365 portal now properly resolves to a new portal: https://aad.portal.azure.com… Shiny!!


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Jeremy Dahl

Jeremy Dahl - Office 365 Evangelist

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